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Athens
Saturday, December 4, 2021

New electronic platform for citizens' appointments with the services of the Municipality of Athens

✚ ATHENS

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Continuing the effort to modernize its services through the digital transformation, the Municipality of Athens puts an end to the queues and launches a new way of serving the citizens, with the digital services platform https://eservices.cityofathens.gr/, will be able to easily and quickly book their appointments for 298 different procedures under the jurisdiction of the Municipality, at the electronic address https://rantevou.cityofathens.gr/.

Specifically, the interested party, using the taxisnet codes available, will be able to choose the service for which he wants to be served, to be informed about the documents or supporting documents that he should have with him and to clarify useful information. Thus, the competent executives of the Municipality will be better prepared for the faster completion of the process. He will also be able to choose the day and time he wishes to come to the Municipality. There is even a procedure for the electronic cancellation of the appointment and its redefinition.

The digital dating platform has a special mechanism built into it that is friendly and accessible to all, while respecting the right of People with Disabilities to equal participation everywhere. In fact, with the aim of continuously improving the services offered by the Municipality, after the appointment, the citizens will be able to evaluate, also electronically, the quality and the degree of their service. For those who can not complete the process electronically, there will also be the possibility to make their appointments with the services by calling the service line of the Municipality in 1595.

K. Bakogiannis: The goal is to serve everyone immediately and safely

"During the quarantine we managed to create a large, digital dowry for all the citizens who were suffering in the queues and the bureaucracy. Not only do we not stop the effort but we intensify it to reach the desired result. To be able to serve everyone immediately, efficiently and, in this period, safely. We are creating a wide network of services that finally brings the municipality next to the citizen, close to him. Not against him, "said in a statement the Mayor of Athens, Costas Bakogiannis.

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